Product Manager and Designer | Available Now
I build products in organizations where building is hard. Legacy systems. Regulated environments. Stakeholders who don’t agree. Eight years of it. A national cybercrime reporting service, an AI-assisted case tool for the RCMP, a water and wastewater dispatch system for Arctic communities. I don’t hand over a deck. I hand over working software and a team that can run it.
I shape roadmaps with teams based on the real needs of users. I push back on stakeholders and engineering alike when the plan doesn't match what people actually need, and build the relationships that keep a program moving.
I map full services end to end, from policy and regulation down to the interface, and get teams into the room to collaborate visually. I make sense out of complex processes instead of treating them as an afterthought.
Research, prototyping, and accessible interfaces. I design services that work on a screen and on the ground. I advocate for user needs and build what helps people.
Code for Canada
Team lead managing complex service and technical projects.
Code for Canada
Deployed on federal government projects for facilitation, research, capacity building, and user experience design.
Ten Design Group
Co-founded a studio serving early-stage companies. Scoped, priced, and delivered engagements end to end, with design systems built to survive handoff.
CompTrak (now HRSoft)
Led design across three new products and a full technology re-architecture. Managed 4 front-end engineers and drove adoption of an organization-wide design system.
Designed an AI system to process 200+ daily fraud reports for the RCMP, reducing review time by ~70%.
Taking the national fraud & cybercrime reporting platform from beta to live with 75 diverse users.
Led a 10-person team across 20+ sprints, consolidating 3,000+ legacy pages into a ~100-page one-stop-shop for workers and service providers.
Piloting a digital dispatch app for water delivery in remote Inuit communities in Canada's north.
Designed and facilitated four workshops for Grey County municipal government staff.
Internal tool built for the firm's own delivery practice. It triages inbound procurement opportunities against fit criteria so the team can focus on relevant tenders without manual searching.
A structured framework for assessing the digital maturity of projects and teams across service design capability, agile adoption, data practices, and accessibility. Produces a clear baseline and prioritized path forward. Built from patterns across six government engagements and actively in use.
A single-source application that pulls and synthesizes data from 27 Canadian government data sources into one place, cutting the time researchers and policy teams spend hunting across fragmented portals.
Co-founded and organizes Civic Tech Montréal, a community bringing together technologists, designers, and public servants working on civic problems. Runs regular events, workshops, and project-based volunteer sessions.